Shipping Policy

Thank you for shopping with us! We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days

Please note that delivery times are estimates and may be affected by customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available). Tracking information may take up to 24–48 hours to become active.

Delayed or Lost Shipments

While we work with reliable shipping partners, occasional delays can occur. If your order has not arrived within the expected timeframe, please contact us so we can assist you in locating your shipment.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if items are missing, please contact us within 48 hours of receiving your package. Include your order number and clear photos of the package and products so we can investigate and resolve the issue.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are happy to help.